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TRANSPORTATION AND DELIVERY
We have tried to give the maximum facilities for the shipping or collection of our products, for that reason we have multiple options:
Collection by the client (of FREE cost)
Shipping by POST, with payment: Cash on delivery.
Shipping via POST, payment: Transfer or by PAYPAL with cards.
Shipping by courier: ASM, with payment: Transfer or PAYPAL with cards.
Transport costs vary according to the zones and in each case the system calculates the best option and presents it, so that they can choose which way is more economical.
We also have Free Transportation for products from € 2 to € 12
For orders whose AMOUNT exceeds 40 Euros, the postage will be FREE
The postage will be paid for all orders whose amount is equal to or greater than 60 euros.
RETURNS OR ERRORS:
If the return is caused by a customer error, the customer will have to pay for the shipping costs.
In case the customer receives a product that does not correspond to the purchase made, Artesania Tartaruga will assume the expenses caused.
For a better information on the ways of sending or returning products, please contact us at: firstname.lastname@example.org or our contact numbers +34 637 555883 / +34 637 556061